Bank warns of phishing scam
Territorial Savings Bank is warning customers of a potential phishing scheme that has occurred recently targeting customers of the bank.
Several customers on Oahu and the Neighbor Islands have reported to Territorial Savings Bank that they received suspicious phone calls over the past week. The calls have included the following elements:
— The calls seem to originate from a mainland phone number.
— The caller indicates that the customer’s card has been deactivated and the customer is asked to press 1 to reactivate it.
— The caller then asks for the customer’s card number. The caller does not indicate bank name or type of card (debit or credit).
“We want to make sure our customers know that Territorial Savings Bank will never ask for personal financial information over the phone,” said Jan Loo, vice president, Electronic Banking, Territorial Savings Bank. “If anyone receives a call like this from someone claiming to be from Territorial, or any other financial institution, we are advising everyone to not give out any information, hang up, then call your financial institution to report the phishing call.”
Customers that suspect they have been victims of this phishing scheme should call Territorial Savings Bank and ask for the Electronic Banking Department at (808) 946-1400.
Customers can also contact the FTC’s ID Theft Consumer Response Center at 1-877-ID THEFT (1-877-438-4338) or go online to www.ftc.gov/idtheft for more information.
Rules for posting comments
Comments posted below are from readers. In no way do they represent the view of Oahu Publishing Inc. or this newspaper. This is a public forum.
Comments may be monitored for inappropriate content but the newspaper is under no obligation to do so. Comment posters are solely responsible under the Communications Decency Act for comments posted on this Web site. Oahu Publishing Inc. is not liable for messages from third parties.
IP and email addresses of persons who post are not treated as confidential records and will be disclosed in response to valid legal process.
Do not post:
- Potentially libelous statements or damaging innuendo.
- Obscene, explicit, or racist language.
- Copyrighted materials of any sort without the express permission of the copyright holder.
- Personal attacks, insults or threats.
- The use of another person's real name to disguise your identity.
- Comments unrelated to the story.
If you believe that a commenter has not followed these guidelines, please click the FLAG icon below the comment.