ORINDA, Calif. Airbnbs CEO said the company was taking actions against unauthorized parties in the wake of a deadly shooting at a Halloween party held at an Airbnb rental home in California.
ORINDA, Calif. — Airbnb’s CEO said the company was taking actions against unauthorized parties in the wake of a deadly shooting at a Halloween party held at an Airbnb rental home in California.
In a series of tweets, Brian Chesky said Saturday the San Francisco-based company is expanding manual screening of “high risk” reservations and will remove guests who fail to comply with policies banning parties at Airbnb rental homes.
He also said the company is forming a “rapid response team” when complaints of unauthorized parties come in.
“We must do better, and we will. This is unacceptable,” he tweeted.
Five people died after a Thursday night shooting that sent some 100 terrified partygoers running for their lives in the San Francisco suburb of Orinda. The four-bedroom home had been rented on Airbnb by a woman who told the owner her dozen family members had asthma and needed to escape smoke from a wildfire, the person with knowledge of the transaction told The Associated Press.
The owner was suspicious of a one-night rental on Halloween and before agreeing reminded the renter that no parties were allowed, said the person with knowledge of the transaction, who was not authorized to publicly disclose the information and spoke only on condition of anonymity.
The owner, Michael Wang, said his wife reached out to the renter Thursday night after neighbors contacted them about the party. The renter said there were only a dozen people at the home but Wang said he could see more people on video from his doorbell camera.
“We called the police. They were on the way to go there to stop them, but before we got there the neighbor already sent us a message saying there was a shooting,” he told the Chronicle.
