Florence Sabate, admissions director at Life Care Center of Hilo, recently received Life Care Centers of America’s Mountain States Division “Whatever It Takes Champions” annual award for her dedication to customer service.
Florence Sabate, admissions director at Life Care Center of Hilo, recently received Life Care Centers of America’s Mountain States Division “Whatever It Takes Champions” annual award for her dedication to customer service.
Facility leadership surprised Sabate with the news of her win by showing her a special video. After being told she was going to help Executive Director Kirsten Huertas record an official bed-management video, Sabate sat down to help, and Huertas started a video of facility associates explaining why they believe Sabate deserved to win the award.
After watching the video, Sabate was led to the center’s main lobby, where residents and all the facility’s associates were gathered to help celebrate with an awards ceremony.
Life Care awarded Sabate a $1,000 cash prize during the celebration.
“Florence is so compassionate,” Huertas said in a press release. “Her superpower is to really go above and beyond with her relationships with other employees and our residents. She has a love for what she does. She’s just amazing, so loving and kind. She is a top-notch associate.”
Sabate was chosen from among thousands of associates in the Mountain States Division and was one of only seven associates from Life Care’s nearly 200 facilities nationwide to receive the award.
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